Second, I do appreciate you guys providing guidance, obviously not easy, given the amount of uncertainty in the environment. It's -- looking at the comp in 2Q to 4Q, obviously, as you have said and as we all see, you had very evenly kind of split competition on the comp from 2Q to three -- both 2Q to 4Q. How do you think about -- when we start to lap those in 2021, do you think the pressure will come more from ticket or traffic in terms of the comp comparisons? We also have a team of customer support agents to deal with every difficulty that you may face when working with us or placing an order on our website. As we rank forward to our comparable store sales performance, the trends that I shared with you from the second and third quarter continue to playout in our sales performance. Your line is open. The largest driver continue to be our customer's desire for product categories that supports their Out Here lifestyle, as they shifted spending away from travel, entertainment and dining to creating their own experiences. The website's doing well. Troopers say a tractor-trailer and three other cars were involved in the crash that happened in the southbound lanes of the Florida Turnpike near NW 106th Street in Hialeah. And our new customer sat scores are higher than historic as well. Your next question comes from Karen Short from Barclays. As you said Liz -- we do know Pet Online is doing well and you can look at the industry data, and that's a certain -- certainly a -- something I know Matthew is going to -- will be looking into as a way to accelerate our efforts there. And as I said, we're very pleased with our pet business. Thanks for taking the time to join us today, and I do hope you're all staying safe and well. Apply to Crew Member, Sales Associate, Team Member and more! We did this in 2020 and we'll continue to do this in 2021 and beyond. These new team members were critical in our ability to service our customers to these elevated levels and also flow volumes through our supply chain. Merchandise inventories were $1.8 billion at the end of the fourth quarter, representing an increase of 5.6% in average inventory per store. With the actions we're taking, we're committed to emerging from the pandemic stronger than before. The additional costs incurred due to the COVID-19 pandemic included appreciation bonuses to team members across stores and distribution centers, as well as additional labor hours and supply cost dedicated to cleaning and sanitation to enhance the health and safety of team members and our customers. Depreciation expense is estimated to increase approximately $50 million. So we're very -- we're looking forward to that promotion, to getting it out there and look forward to sharing more details with you at our next earnings call on it. Okay, could you potentially shift more of the sales in that business online, if you're not going to grow the store count to quite as much as you thought -- like you just view a shift or toward the e-commerce side of the business as a way to expand into new markets? In order to customize your experience, you need a user account. And obviously pets are very much the same way. 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Through that work and then us revisiting our real estate model as a part of that, we made the decision to reduce the long-term store count expectations that we have for that business. How would the derivative of COVID impact transmission rates and antibody effectiveness. We're going to be nimble and have shown in the past that we can shift very well to that. Great results, guys. Everyone knows 2020 was a record year for pet adoption acquisition, what are you guys seeing out there in the field? I think on the last call, we talked about poultry and chickens and flocks and how they're a bit of an annuity stream given that they have a 7-8 year lifespan. And as I mentioned in my opening remarks, we are investing heavily in this category to remain a strong destination for our customers in it, whether it was the release recently of our new Pet Rx solution online, whether it's the roll-out of both the subscriptions in-store to support -- in similar way that we have it online, whether it's the addition of 150 to 200 more pet wash stations this year, and then also to build out a more pet wellness clinic in our stores to support the mobile pet clinics that we have that drive significant engagement with our stores from our customers. For the first quarter, we anticipate costs related to the pandemic will continue at elevated levels.
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